Subscription management

How to manage your subscription

This article provides tips on how to effectively manage your CVAT subscriptions, including tracking expenses and canceling unnecessary subscriptions, to optimize your finances and save time.

Whether you’re a business owner or an individual, you’ll learn how to take control of your subscriptions and manage them.

See:

Billing

This section describes the billing model and gives short a description of limitations for each plan.

For more information, see: Pricing Plans

Pro plan

Account/Month: The Pro plan has a fixed price and is designed for personal use only. It doesn’t allow collaboration with team members, but removes all the other limits of the Free plan.

Team plan

Member/month: The Team plan allows you to create an organization and add team members who can collaborate on projects. The monthly payment for the plan depends on the number of team members you’ve added. All limits of the Free plan will be removed.

Change payment method

This section describes how to change or add payment methods.

Pro plan

Access Manage Pro Plan > Manage and click +Add Payment Method

Payment pro

Team plan

Access Manage Team Plan > Manage and click +Add Payment Method.

Payment team

Adding and removing team members

This section describes how to add team members to collaborate within one team.

Pro plan

Not available.

Team plan

Go to the Manage Team plan > Manage > Update quantity.

Add members

If you’ve added a user before the current billing period ends, the payment will be prorated for the remaining time until the next billing cycle begins. From the following month onward, the full payment will be charged.

In case you removed the user before the current billing period ends, funds will not be returned to your account, but next month you will pay less by the amount of unused funds.

Change plan

The procedure is the same for both Pro and Team plans.

If for some reason you want to change your plan, you need to:

  1. Unsubscribe from the previous plan.
  2. If you need a refund, contact us at accounting@cvat.ai.
  3. Subscribe to a new plan.

Can I subscribe to several plans?

Paid plans are not mutually exclusive. You can have several active subscriptions, for example, the Pro plan and several Team plans for different organizations.

Cancel plan

This section describes how to cancel your CVAT subscription and what will happen to your data.

What will happen to my data?

Once you have terminated your subscription, your data will remain accessible within the system for a month. During this period, you will be unable to add new tasks and free plan limits will be applied.

In case you possess a substantial amount of data, it will be switched to read-only mode. It means you will not be able to save annotations, add any resources, and so on.

Following the one month, you will receive a notification requesting you to either remove the excess data or it will be deleted automatically.

Pro plan

Access Manage Pro Plan > Manage > Cancel plan

Please, fill out the feedback form, to help us improve our platform.

Cancel pro

Team plan

Access Manage Team plan > Manage -> Cancel plan

Please, fill out the feedback form, to help us improve our platform.

Cancel team

Plan renewal

This section describes how to renew your CVAT subscription

Pro plan

Access Manage Pro Plan > Manage > Renew plan

Team plan

Access Manage Team Plan > Manage > Renew plan