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Paid features

Setting up paid features in CVAT.

We provide a variety of premium features exclusively for our paying customers.

For further details, please visit:

1 - Subscription management

How to manage your subscription

This article provides tips on how to effectively manage your CVAT subscriptions, including tracking expenses and canceling unnecessary subscriptions, to optimize your finances and save time.

Whether you’re a business owner or an individual, you’ll learn how to take control of your subscriptions and manage them.

See:

Available paid plans

This section outlines the paid plans available on CVAT.ai.

Monthly plans

Name Description
Solo The Solo plan has a fixed price and is designed for personal use only.

It does not assume collaboration with team members and is not suitable for use within organizations, but it removes all other limitations of the Free plan.

Note: Although it allows the creation of an organization and access for up to 2 members – it is for trial purposes only!
Organization and members will have all the limitations of the Free plan.
Team The Team is for collaboration, it removes limitations of the Free plan for the whole organization, allowing you to share paid benefits with your colleagues.

The monthly payment for the plan depends on the number of team members you’ve added. All limits of the Free plan will be removed.

Note: The organization owner is also part of the team. So, if you have two annotators working, you’ll need to pay for 3 seats (2 annotators + 1 organization owner).

Annual plans

Whether you’re a new user, or have a subscription to Team or Solo plan, you can subscribe to our annual plan and save up to 30% on CVAT.ai usage costs.

The annual subscription offers all the benefits of our paid plans but at a more affordable monthly rate.

For more information, see How to switch from monthly subscription to annual?

Billing

This section describes the billing model and gives short a description of limitations for each plan.

There are two types of subscriptions available for both the Solo and Team plans: monthly and annual.

For more information, see: Pricing Plans

How to add VAT/tax and other information to the CVAT.ai invoice before the first payment?

To ensure VAT (tax) information and other relevant details are included on your CVAT.ai invoices, it’s important to add this information before making the first payment.

Here’s how you can do it:

  1. Sign up for a CVAT.ai account and log in.
  2. (Optional) If you add the VAT/tax number to the organization, first create an organization and switch to an Organization account.
  3. Navigate to the top right corner, next to the nickname, click on the arrow > upgrade to the plan.
  4. Switch on the I would like the invoice to include additional data (address, phone number, VAT information) toggle, select the best payment period for you, and click Get Started.

Stripe Link

  1. You will see the billing page:

Stripe Link

  • Phone number (1).
  • Billing Address: Enter the billing address you want to appear on the invoice    in the address field (2).
  • VAT Information and Business Name: Select the checkbox I am purchasing as a business and enter your VAT and business name information (3).
  1. Select checkbox I agree to refund policy (4).

    Note: Please read the Refund policy before selecting the checkbox.

  2. Click Pay & Subscribe.

All information you’ve added will appear on the billing page and in the invoice.

Stripe Payment Info

By following these steps, you can seamlessly add VAT and other crucial information to your invoices, making your financial transactions with CVAT.ai transparent and compliant.

How to update VAT/tax information and other details for upcoming invoices from CVAT.ai?

In the top right corner, near the nickname, click on the arrow > manage plan.

You will see the Stripe page. Go to the Billing Information > Update Information.

Stripe Payment Info

Can a paid invoice be modified?

Once an invoice has been paid, it is not possible to modify it. This restriction is due to the limitations of the payment processing platform used, which in the case of CVAT.ai, is Stripe.

Stripe’s policy dictates that revisions to an invoice can only be made before payment. For more comprehensive information on this policy, please refer to Stripe’s official documentation on invoice edits at their website.

How can I get a quote before I subscribe? How to add a PO number to my invoices?

If you require a quote from CVAT for payment via bank transfer, certain criteria must be met:

  • The total subscription cost must be $396 and up per year.
  • Quotes are available exclusively for annual subscriptions.

Should you meet these requirements, please write to support@cvat.ai

Can you sign an agreement before I subscribe?

Sign of specific agreements and approvals are available if you meet specific criteria (the total subscription cost must be $10,000 and up per year), for more details contact support@cvat.ai

Can you handle a bank transfer with 30-day payment terms?

Yes, it is available if you fit the quota criteria, for details contact support@cvat.ai.

Where can I find my invoices?

In the top right corner, near the nickname, click on the arrow > manage plan.

You will see the Stripe page. At the bottom of the page, you will see the Invoice History section with all invoices.

Invoices are automatically sent to the account owner’s address used for the registration.

To see the invoice click on the Show Invoice IconStripe Invoice Icon icon.

Show Invoice

I am a student, can I have a discount or free access?

To consider your request for a discount, we’d need a few details from you:

  • A copy of your valid student ID or any document confirming your university affiliation.
  • Your university advisor’s contact details.
  • The name and contact information of the dean of your faculty.
  • A brief outline of your project plan. This helps us understand how we might collaborate  on a joint marketing statement highlighting your use of CVAT.ai, and how it can benefit your project.
  • We’d also appreciate a positive LinkedIn post about your experience using CVAT, making sure to tag @CVAT.ai.

All these details must be sent to support@cvat.ai. Once we have this information, we’ll gladly offer you a 50% discount for one year.

Payment methods

This section describes how to change or add payment methods.

Paying with bank transfer

Note At the moment this method of payment works only with US banks.

To pay with a bank transfer:

  1. Go to the Upgrade to Solo/Team plan> Get started.
  2. Click US Bank Transfer.
  3. Upon successful completion of the payment, you will receive a receipt via email.

Note that the completion of the payment process may take up to three banking days.

Bank Transfer Payment

How to change the payment method?

In the top right corner, near the nickname, click on the arrow > manage plan > +Add Payment Method

Payment team

Adding and removing team members

Solo plan is for personal use only, you cannot add or remove team members.

Team plan is for collaboration. To add members to your Organization, go to the Manage Team plan > Update quantity.

Add members

If you’ve added a user before the current billing period ends, the payment will be prorated for the remaining time until the next billing cycle begins. From the following month onward, the full payment will be charged.

In case you removed the user before the current billing period ends, funds will not be returned to your account, but next month you will pay less by the amount of unused funds.

Change plan

How to change the plan from Solo to Team?

The procedure is the same for both Solo and Team plans.

If for some reason you want to change your plan, you need to:

  1. Unsubscribe from the previous plan.
  2. If you need a refund, contact us at support@cvat.ai.
  3. Subscribe to a new plan.

How to switch from a monthly subscription to an annual one?

If you have monthly subscription, and wish to switch to the Annual plan, please follow these steps:

  1. In the top-right corner, near the nickname, click on the arrow.
  2. Select Manage Solo/Team Plan.
  3. On the Stripe page that appears, click Update Plan.

Stripe Update Plan

  1. Choose Yearly and then click Continue.

Stripe Yearly Plan

The price will be adjusted according to the number of members, selected in the Quantity field (if updated), taking into account the amount of money that was not spent in the current period.

Upon payment, your subscription will be renewed and the start date will be reset to the day you switch to the new plan.

Can I subscribe to several plans?

Paid plans are not mutually exclusive. You can have several active subscriptions, for example, the Solo plan and several Team plans for different organizations.

Cancel plan

This section describes how to cancel your CVAT subscription and what will happen to your data.

What will happen to my data?

Once you have terminated your subscription, your data will remain accessible within the system for a month. During this period, you will be unable to add new tasks and free plan limits will be applied.

In case you possess a substantial amount of data, it will be switched to read-only mode. It means you will not be able to save annotations, add any resources, and so on.

Following the one month, you will receive a notification requesting you to either remove the excess data or it will be deleted automatically.

How to cancel any plan?

To cancel the plan, in the top right corner, near the nickname, click on the arrow> manage plan > Cancel plan

Please, fill out the feedback form, to help us improve our platform.

Cancel pro

How can I get a refund?

To understand if you are eligible for a refund, see Refund policy.

  1. Cancel the subscription before asking for a refund.
  2. Contact our support team at support@cvat.ai or use the “Support” option in the app.cvat.ai interface.
  3. Provide your account details and a brief explanation of the reason for the refund:
    • Send us your last invoice.
    • Send us the username and e-mail address you’ve used to register in CVAT.ai.

Our team will review your request. We may request additional information if needed. Once approved, the refund will be processed to your original payment method within 5-10 business days.

Plan renewal

To renew your CVAT.ai subscription, in the top right corner, near the nickname, click on the arrow> manage plan > Renew plan.

Subscription management video tutorial

2 - Social auth configuration

Social accounts authentication for Self-Hosted solution

Note: This is a paid feature available for Enterprise clients.

You can now easily set up authentication with popular social services, which opens doors to such benefits as:

  • Convenience: you can use the existing social service credentials to sign in to CVAT.
  • Time-saving: with just two clicks, you can sign in without the hassle of typing in сredentials, saving time and effort.
  • Security: social auth service providers have high-level security measures in place to protect your accounts.

Currently, we offer three options:

  • Authentication with Github.
  • Authentication with Google.
  • Authentication with Amazon Cognito.

With more to come soon. Stay tuned!

See:

Enable authentication with a Google account

To enable authentication, do the following:

  1. Log in to the Google Cloud console

  2. Create a project, and go to APIs & Services

  3. On the left menu, select OAuth consent, then select User type (Internal or External), and click Create.

  4. On the OAuth consent screen fill all required fields, and click Save and Continue.

  5. On the Scopes screen, click Add or remove scopes and select auth/userinfo.email, auth/userinfo.profile, and openid. Click Update, and Save and Continue.
    For more information, see Configure Auth Consent.

  6. On the left menu, click Credentials, on the top menu click + Create credentials, and select OAuth client ID.

  7. From the Application Type select Web application and configure: Application name, Authorized JavaScript origins, Authorized redirect URIs.
    For example, if you plan to deploy CVAT instance on https://localhost:8080, add https://localhost:8080 to authorized JS origins and https://localhost:8080/api/auth/social/goolge/login/callback/ to redirect URIs.

  8. Create conпiguration file in CVAT:

    1. Create the auth_config.yml file with the following content:
    ---
    social_account:
      enabled: true
      google:
        client_id: <some_client_id>
        client_secret: <some_client_secret>
    
    1. Set AUTH_CONFIG_PATH="<path_to_auth_config> environment variable.
  9. In a terminal, run the following command:

    docker compose -f docker-compose.yml -f docker-compose.dev.yml -f docker-compose.override.yml up -d --build
    

Enable authentication with a GitHub account

There are 2 basic steps to enable GitHub account authentication.

  1. Open the GitHub settings page.

  2. On the left menu, click <> Developer settings > OAuth Apps > Register new application.
    For more information, see Creating an OAuth App

  3. Fill in the name field, set the homepage URL (for example: https://localhost:8080), and authentication callback URL (for example: https://localhost:8080/api/auth/social/github/login/callback/).

  4. Create conпiguration file in CVAT:

    1. Create the auth_config.yml file with the following content:
    ---
    social_account:
      enabled: true
      github:
        client_id: <some_client_id>
        client_secret: <some_client_secret>
    
    1. Set AUTH_CONFIG_PATH="<path_to_auth_config> environment variable.
  5. In a terminal, run the following command:

    docker compose -f docker-compose.yml -f docker-compose.dev.yml -f docker-compose.override.yml up -d --build
    

Note: You can also configure GitHub App, but don’t forget to add required permissions.
In the Permission > Account permissions > Email addresses must be set to read-only.

Enable authentication with an Amazon Cognito

To enable authentication, do the following:

  1. Create a user pool. For more information, see Amazon Cognito user pools

  2. Fill in the name field, set the homepage URL (for example: https://localhost:8080), and authentication callback URL (for example: https://localhost:8080/api/auth/social/amazon-cognito/login/callback/).

  3. Create conпiguration file in CVAT:

    1. Create the auth_config.yml file with the following content:
    ---
    social_account:
      enabled: true
      amazon_cognito:
        client_id: <some_client_id>
        client_secret: <some_client_secret>
        domain: https://<domain-prefix>.auth.us-east-1.amazoncognito.com
    
    1. Set AUTH_CONFIG_PATH="<path_to_auth_config> environment variable.
  4. In a terminal, run the following command:

    docker compose -f docker-compose.yml -f docker-compose.dev.yml -f docker-compose.override.yml up -d --build
    

3 - Shapes converter

How to perform bulk actions on filtered shapes

The shapes converter is a feature that enables bulk actions on filtered shapes. It allows you to perform mutual conversion between masks, polygons and rectangles.

Note: All shapes converter work only when the filter is set up.

See:

Run actions menu

Annotations actions can be accessed from the annotation menu. To access it, click on the burger icon and then select Run actions.

Note: All Shapes converter functions work in alignment with set up filter.

You will see the following dialog:

With the following fields:

Field Description
Select action Drop-down list with available actions:
  • Remove filtered shapes - removes all shapes in alignment with the set-up filter. Doesn’t work with tracks.
  • Propagate shapes - propagates all the filtered shapes from the current frame to the target frame.
  • Shapes converter: masks to polygons - converts all masks to polygons.
  • Shapes converter: masks to rectangles - converts all masks to rectangles in alignment with the set-up filter.
  • Shapes converter: polygon to masks - converts all polygons to masks.
  • Shapes converter: polygon to rectangles - converts all polygons to rectangles.
  • Shapes converter: rectangles to masks - converts all rectangles to masks.
  • Shapes converter: rectangles to polygons - converts all rectangles to polygons.

  • Note: only Propagate shapes and Remove filtered shapes is available in the community version.
    Specify frames to run action Field where you can specify the frame range for the selected action. Enter the starting frame in the Starting from frame: field, and the ending frame in the up to frame field.

    If nothing is selected here or in Choose one of the predefined options section, the action will be applied to all fields.
    Choose one of the predefined options Predefined options to apply to frames. Selection here is mutually exclusive with Specify frames to run action.

    If nothing is selected here or in Specify frames to run action section, the action will be applied to all fields.

    Convert shapes

    Recommended Precautions Before Running Annotation Actions

    • Saving changes: It is recommended to save all changes prior to initiating the annotation action. If unsaved changes are detected, a prompt will advise to save these changes to avoid any potential loss of data.

    • Disabу auto-save: Prior to running the annotation action, disabling the auto-save feature is advisable. A notification will suggest this action if auto-save is currently active.

    • Committing changes: Changes applied during the annotation session will not be committed to the server until the saving process is manually initiated. This can be done either by the user or through the auto-save feature, should it be enabled.

    To convert shapes, do the following:

    1. Annotate your dataset.

    2. Set up filters.

    3. From the burger menu, select Run actions.

    4. Choose the action you need from the Select action drop-down list.

    5. (Optional) In the Starting from frame field, enter the frame number where the action should begin, and in the up to frame field, specify the frame number where the action should end.

    6. (Optional) Select an option from Or choose one of the predefined options to apply the action.

    7. Click Run.
      A progress bar will appear. You may abort the process by clicking Cancel until the process commits modified objects at the end of pipeline.

    Note: Once the action is applied, it cannot be undone.

    Convert shapes video tutorial

    4 - Immediate job feedback

    This feature provides annotators with general feedback on their performance in a job.

    When an annotator finishes a job, a dialog is displayed showing the quality of their annotations. The annotator can either agree or disagree with the feedback. If they disagree, they have the option to re-annotate the job and request feedback again. However, feedback is only available a limited number of times, as specified in the task’s quality settings.

    To ensure transparency with the annotator, the immediate feedback shows the collected score and the minimum required score. Immediate feedback settings, such as Target metric, Target metric threshold, Max validations per job and others, can be configured on the quality settings page:

    Available feedbacks

    There are three types of feedbacks available for different cases:

    • Accepted
    • Rejected, but can be adjusted
    • Finally rejected when the number of attempts is exhausted

    Notes:

    Immediate feedback has a default timeout of 20 seconds. Feedback may be unavailable for large jobs or when there are too many immediate feedback requests. In this case annotators do not see any feedback dialogs.

    The number of attempts does not decrease for staff members who have access to a job with ground truth annotations.

    The number of attempts resets when the job assignee is updated.

    Requirements:

    1. The task is configured with a Ground Truth job that has been annotated, moved to the acceptance stage, and is in the completed state.
    2. The current job is in the annotation stage.
    3. The current job is a regular annotation job. Immediate feedback is not available for Ground Truth jobs
    4. The Max validations per job setting has been configured on the quality settings page.